FAQ
Although I booked a tour, can I change/adjust/extend it before / during the tour?
Yes you can adjust the tour before or during it provided that all members of your group agree. You may extend it as well for as many days as you want provided our schedule allows it and we agree on teh financial terms. You may reduce it provided you pay the days that stays in
What other services do you offer beside the guided tours?
Beside Guided Tours, we can help you planning your own non-guided tour. Thus, we offer outdoor itineraries a a service. We fully plan your route. Check HERE how it happens.
Where can I buy food for mountain?
In any city or on the way, we can stop for this at a gas station.
Must I choose only out of the tours listed on the website or can I make my own tour?
At any time you may make your own customized tour, meaning you can set up your own objectives, number of days, level of difficulty, etc. In order to customize your tour, start HERE.
Is there any schedule of payments?
You are required to pay a non-refundable deposit of 30% out of the total price of the tour for your booking to be confirmed. The rest of the amount is to be paid at the beginning of the tour. If your booking is made within 30 days of the departure date then the full amount
Do I have to make a reservation or can I just show up?
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Do I need to bring my own tent?
If you have and want to bring, yes. If not, we will rent a tent to you for a fee of 10 Euro per day.
Do we go no matter the weather?
Usually we go. But nevertheless, we want to enjoy the mountain and not to suffer unnecessarily. If the weather is that bad and you cannot postpone the date, then we can always change the tour with another similar one where the weather is better.
What happens if Alpine Adventure Romania cancels a tour that I booked already?
For a cancelled tour we will propose to you a similar tour at a later date at your convenience. If you do not want another tour, Alpine Adventure Romania will pay you back the full amount you paid. However, we will not cancel a tour except in extraordinary circumstances (health problems, family issues or country
Am I capable of doing this tour?
For every tour posted on our website there is a tab indicating the level of its difficulty (Easy, Moderate, Difficult, Extreme). Aside for this, we strongly recommend you to contact us to discuss about your mountain experience and skills, your current fitness and based on this information we will evaluate the match between the tour
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