FAQ
Can I book a tours also for the week days? Or only for week-ends?
Our tours can be booked for any day of the week. It is just a matter of availability. Yours in the first place and ours of course. You just specify when booking the exact period you consider for the tour and we will immediately contact you for fixing the dates.
What is your refund and cancellation policy?
If you cancel a tour: – 60 days or more prior to departure, we will refund the full amount paid by you; – Between the date of the tour and maximum 60 days, we will retain the 30% deposit; – While unfolding, we will retain 100% of the total amount paid for the tour. Check
Where do I finish the tour?
We finish the tour where you need to be or to a place from where it is the easiest to get where you need to be.
How was the difficulty of a route estimated?
We estimate the difficulty of a route based on the following three factors: the physical effort implied (which is estimated looking on the positive and negative elevation gain of the tour), the technical sections of the route that need to be passed and the degree of risk implied (exposure, risk of injury and risk of
Do I have to make a reservation or can I just show up?
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Must I choose only out of the tours listed on the website or can I make my own tour?
At any time you may make your own customized tour, meaning you can set up your own objectives, number of days, level of difficulty, etc. In order to customize your tour, start HERE.
How do I pay for the tour?
The booking system on the website guides you through the payment procedure. We use the Card Payment method and we are committed to a privacy policy. Please check it here!
What are the steps for booking a tour?
You just need to go through the following steps: Browse our tours and choose the one you like most. Read carefully our Terms and Conditions (check them HERE). Once you book a tour they represent our Contract. Fill in the booking form. We will receive your data and preferences. Make an advance payment for reserving
Although I booked a tour, can I change/adjust/extend it before / during the tour?
Yes you can adjust the tour before or during it provided that all members of your group agree. You may extend it as well for as many days as you want provided our schedule allows it and we agree on teh financial terms. You may reduce it provided you pay the days that stays in
Am I capable of doing this tour?
For every tour posted on our website there is a tab indicating the level of its difficulty (Easy, Moderate, Difficult, Extreme). Aside for this, we strongly recommend you to contact us to discuss about your mountain experience and skills, your current fitness and based on this information we will evaluate the match between the tour
No products were found matching your selection.